Return & Refund Policy — Draft

PRIVATE DEMONSTRATION — DRAFT CONTENT. This store is not accepting real orders. Sample products, images, prices and quantities are illustrative. Supplier and courier relationships have not been confirmed.

Demonstration status

No real purchases, returns or refunds are processed here.

Terms to complete before launch

The store must confirm the return request window, eligible condition, excluded categories where lawful, return address, evidence required, shipping responsibility, supplier inspection process and refund timing.

Customer process

The planned process is: contact support with the order reference; receive return instructions; submit the parcel through the agreed method; await inspection; receive the approved replacement or refund. Do not send goods to an unconfirmed address.

Cash-on-delivery refunds

A verified refund method must be agreed with the customer. Bank or wallet details must be collected securely only when needed, never through public pages. Statutory customer rights must be respected; these draft notes are not a final legal policy.